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STORE POLICY

TERMS AND CONDITIONS

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the zuhue.com website (the "Service") operated by Zuhue LLC ("us", "we", or "our"). Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
 

Purchases
 

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.


You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
 

The service may employ the use of third-party services to facilitate payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
 

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, errors in your order, or other reasons.
 

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
 

Availability, Errors, and Inaccuracies
 

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other websites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.
 

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

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Accounts

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When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

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You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
 

You may not use as a username the name of another person or entity that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar, or obscene.

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We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

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Intellectual Property

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The Service and its original content, features, and functionality are and will remain the exclusive property of Zuhue and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade names may not be used in connection with any product or service without the prior written consent of Zuhue.

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Links To Other Websites

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Our Service may contain links to third-party websites or services that are not owned or controlled by Zuhue.

Zuhue has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

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You acknowledge and agree that Zuhue shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third party web sites or services.
 

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

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Termination

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We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
 

If you wish to terminate your account, you may simply discontinue using the Service.
 

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
 

Indemnification

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You agree to defend, indemnify, and hold harmless Zuhue and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
 

Limitation Of Liability
 

In no event shall Zuhue, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to, use of, or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
 

International Shipping

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The goods will be imported on behalf of the consignee/buyer. The consignee authorizes Zuhue to import the goods on his behalf. Further, the consignee/buyer agrees that Zuhue may delegate the obligation to import the goods on his behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition to the purchase price of the goods.

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Disclaimer

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Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Zuhue, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

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Exclusions

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Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

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Governing Law

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These Terms shall be governed and construed following the laws of Florida, United States, without regard to its conflict of law provisions.
 

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
 

These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

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Changes

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We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 15 days' notice before any new terms take effect. What constitutes a material change will be determined at our sole discretion.
 

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

PRIVACY & SAFETY

Privacy Policy

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Zuhue is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Zuhue website and governs data collection and usage. By using the Zuhue website, you consent to the data practices described in this statement.

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Collection of your Personal Information

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Zuhue collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number and order information. Zuhue also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

Zuhue encourages you to review the privacy statements of websites you choose to link to from Zuhue so that you can understand how those websites collect, use and share your information. Zuhue is not responsible for the privacy statements or other content on websites outside of the Zuhue and Zuhue family of websites.

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Use of your Personal Information

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Zuhue collects and uses your personal information to operate the Zuhue.com website and deliver the services and products you have requested. Zuhue also uses your personally identifiable information to inform you of other products or services available from Zuhue and its affiliates. Zuhue may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

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Zuhue does not sell, rent or lease its customer lists to third parties. Zuhue may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Zuhue may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Zuhue, and they are required to maintain the confidentiality of your information.

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Zuhue does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

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Zuhue keeps track of the websites and pages our customers visit within Zuhue, to determine what Zuhue services are the most popular. This data is used to deliver customized content and advertising within Zuhue to customers whose behavior indicates that they are interested in a particular subject area.

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Zuhue websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Zuhue or the site; (b) protect and defend the rights or property of Zuhue; and, (c) act under exigent circumstances to protect the personal safety of users of Zuhue, or the public.

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Use of Cookies

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The Zuhue website use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Zuhue pages, or register with the Zuhue site or services, a cookie helps Zuhue to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Zuhue website, the information you previously provided can be retrieved, so you can easily use the Zuhue features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Zuhue.com services or websites you visit.

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Security of your Personal Information

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Zuhue secures your personal information from unauthorized access, use or disclosure. Zuhue.com secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

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Changes to this Statement

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Zuhue will occasionally update this Statement of Privacy to reflect company and customer feedback. Patchi encourages you to periodically review this Statement to be informed of how Zuhue is protecting your information.

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Contact Information

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Zuhue welcomes your comments regarding this Statement of Privacy. If you believe that Zuhue has not adhered to this Statement, please contact Zuhue at info@zuhue.com We will use commercially reasonable efforts to promptly determine and remedy the problem.

OTHER INQUIRIES

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​Wholesale

  1. Minimum prepaid freight

  2. 6 Weeks lead time is required from receipt of purchase order

  3. Credit card payments are accepted before the product ships

  4. 2% 10 Net 30 payment terms are available with approved credit

  • Credit request form must be obtained, completed, and approved
  • ​This process will take approximately 1-2 weeks from receipt of the form

  • Credit form can be obtained by requesting from info@zuhue.com​​​

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Private label

​We love promoting your brand with our chocolate whether it is sold on your retail shelves or being used for client gifts, or to boost your on-line business​.

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Partnerships

We love to offer our chocolates to add that extra special item to your business be it brick-and-mortar, or on-line.

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PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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